1) Who we are

“Geared Coaching” (“Coach”, “we”, “us”) provides online training and nutrition coaching. Controller details and data practices are in our Privacy Notice.

2) Scope & acceptance

By purchasing a coaching package, creating an account, or submitting our onboarding form, you agree to these Terms. If you don’t agree, do not purchase or use the Services.

3) Services (what you get)

Non-medical coaching: training/nutrition programming, education, check-ins, accountability, and optional one-on-one sessions (if available). We may reasonably update methods and tools over time.

4) Health status, screening & medical clearance

You confirm the information you provide is accurate and complete. If any PAR-Q+ item is positive or your health status changes, you will obtain medical clearance and notify us. We may pause coaching until clearance is received.

5) No medical advice

All information is educational. We do not diagnose, treat, or prescribe. Always consult a qualified physician before changing medications, starting supplements, or if you have symptoms.

6) Risks & your responsibilities

Training, caloric surplus/deficit, and supplementation carry risks (e.g., musculoskeletal injury, cardiovascular events, GI distress). You agree to:

• use proper technique and good judgment;

• stop if you experience concerning symptoms;

• follow check-in and communication schedules;

• promptly inform us about injuries, medications, or significant life changes.

7) Assumption of risk & limitation of liability

You voluntarily assume the inherent risks of exercise and dietary change. To the maximum extent permitted by law, our total liability for any claim arising from the Services is limited to the fees you paid in the 3 months preceding the event giving rise to the claim. Nothing in these Terms limits liability for death or personal injury caused by our wilful misconduct or gross negligence, or for fraud.

8) PEDs and prohibited substances

We do not prescribe, supply, or facilitate access to controlled/prohibited substances. Any disclosure you make about past or current use is solely to help tailor risk-aware programming.

9) Payments, billing, plan types & contest-prep inclusion (Year-Round)

9.1 Subscriptions. Billed in advance on a recurring basis. You can cancel any time before your next billing date; access continues until the end of the paid period.

9.2 One-on-one sessions.  24-hour cancellation required or the fee may still apply.

9.3 Plan types.

• Year-Round Coaching: off-season/general goals with standard check-ins, contest prep coaching included.

• Contest Prep Coaching: show-focused support (higher check-ins, detailed manipulation protocols, peak-week planning, show-day support).

9.4 Prep included for Year-Round — eligibility.
Prep services are included in the Year-Round plan only if you meet both conditions:
(a) Qualifying period: you have maintained an active Year-Round subscription for at least 3 consecutive billing cycles immediately before the prep start; and
(b) Post-show commitment: you keep the Year-Round subscription active through Show Day + 2 billing cycles (for recovery/reverse-diet).

9.5 If you don’t meet 9.4 (fair price adjustment).
If you start a prep without meeting the qualifying period, or you cancel before completing the post-show commitment, we will apply a Prep Price Adjustment for each month in which prep-specific services were provided. The adjustment equals:
(Contest Prep monthly rate – Year-Round monthly rate) per relevant month.
This is a price adjustment (not a penalty) to align fees with the higher-intensity service actually delivered. Amounts already paid under a different plan are credited against this adjustment.

9.6 When “prep” is deemed to start.
Prep is considered to have started on the earliest of:
(i) you declare a competition date within 20 weeks;

9.7 Switching back after the show.
After your final show of the season and completion of the post-show commitment in 9.4(b), you can continue Year-Round or cancel effective the next billing cycle. The Prep Price Adjustment (if any) stops at that point.

9.8 No retroactive refunds.
Upgrades and adjustments apply going forward and/or for months during which prep-specific services were provided. Fees already paid are not refunded.

9.9 Right of withdrawal (EU consumers).
Your statutory 14-day right of withdrawal applies to online purchases unless you request immediate start of the service. If you withdraw within 14 days after we’ve begun, a pro-rata amount for services already provided is due. (This clause doesn’t limit your statutory rights.)

10) Refunds & right of withdrawal (EU consumers)

• As a rule, coaching fees are non-refundable once the paid period has started.

• 14-day right of withdrawal: If you purchase online as a consumer, you may have a statutory right to withdraw within 14 days unless you asked us to start immediately. If you request immediate start, you:

  • acknowledge that once the service is fully performed, your right of withdrawal is lost; and

  • if you withdraw during the first 14 days after we have started, you owe a pro-rata amount for the service already provided.
    Instructions on how to exercise withdrawal (if applicable) are available on request.

11) Check-ins & communication

We aim to respond within 24–48h on weekdays. Coaching is not an emergency service; for emergencies, contact local emergency services.

12) Intellectual property

Programs, resources, and materials we provide are for your personal, non-transferable use. You may not copy, resell, publish, or distribute without our written permission.

13) Privacy & data protection

We process personal and health data only as described in our Privacy Notice and on the basis set out there (including your explicit consent for health data). You can withdraw consent at any time; if you do, we may be unable to continue coaching.

14) Third-party services

We may link to third-party sites (e.g., Amazon). We are not responsible for their content, policies, or availability.

15) Changes to the Terms

We can update these Terms. Material changes take effect when posted on our website. Continued use after changes means you accept the updated Terms.

16) Governing law & venue

These Terms are governed by Belgian law. Courts of [your city/arrondissement] have non-exclusive jurisdiction.

17) Severability & entire agreement

If any provision is invalid or unenforceable, the remainder stays in effect. These Terms, plus any order confirmation and your signed/accepted Agreement, form the entire agreement between us regarding the Services.

18) Electronic acceptance

You agree we may accept your consent electronically (e.g., checkbox in a form/checkout, typed name, or e-signature), and deliver documents electronically.